PHOENIX DIGITAL

Lead handling automation

Inquiries from WhatsApp, Instagram, your website and email land in one place. AI replies to the client in seconds, asks clarifying questions and hands a ready inquiry to the right manager.

Every channel - into one system

It doesn’t matter where a client writes from. The inquiry lands in one place, AI replies at once, and the manager gets a clear request.

  • WhatsApp
  • Instagram
  • Telegram
  • Website
  • Email
One system
AI replies in seconds
Manager

gets a ready inquiry with the conversation

Inquiries aren’t lost in the CRM. They’re lost on the way

  • The reply comes next morning

    A client writes in the evening or at the weekend. By the time a manager replies, they have already agreed with whoever answered first.

  • Inquiries are scattered across channels

    WhatsApp on one manager’s phone, Instagram with another, email with a third. Nobody sees the whole picture, the owner included.

  • Time goes on empty inquiries

    Most of the conversation is spent finding out what the person needs and whether they are ready to buy. Meanwhile a hot client waits in the queue.

Nobody knows how many inquiries you lose right now. The first thing automation gives you is the answer to that question.

The path of an inquiry after automation

  1. 01

    Inquiries land in one place

    Messages from messengers, social media, your website and email come into one system. Usually it’s your CRM - you don’t have to replace it.

  2. 02

    AI replies at once

    It greets the client, answers standard questions and clarifies what they need, by when and in what volume. At night and at weekends too.

  3. 03

    The inquiry is qualified

    The system separates clients ready to buy from general questions. We set the rules together.

  4. 04

    The manager gets a ready inquiry

    The right person receives a card with the conversation and the client’s answers. If they don’t pick it up in time, the system reminds them and their manager.

People step in where a conversation is needed, not sorting.

What changes for the business

I don’t start with a bot. I start with how an inquiry moves through your business today, and automate only what pays off.

A reply in seconds, any time

The client gets an answer while they are still choosing, not the next morning.

All inquiries in one place

You see how many came in, from which channel, and what happened to each one.

Managers work with ready clients

The system takes standard questions and the first clarification.

Control without manual checks

If an inquiry isn’t picked up, you know at once, not at the end of the month.

Numbers for decisions

The inquiry report builds itself: channels, response speed, movement between stages.

Guarantee
  1. The review is free and commits you to nothing.
  2. If I don't see an effect for your business, I'll say so directly and won't take the job.
  3. I name the price before we start, and it doesn't grow. Payment is in stages: the next stage only after you've seen the result of the previous one.

QUESTIONS

Let’s start with a review of your inquiries

Process review: 40 minutes, free. After the call you have a map of how an inquiry moves today, an estimate of how many hours a month can be given back to people, and the scenario worth starting with.

I’ll build that scenario as a working prototype on your data - before any contract.

The review is free for companies with 20+ employees. Before we meet, you answer 3 short questions in WhatsApp. It is a review of your processes, not a general consultation. I build the prototype if the task is a good fit for automation.